Delivery Information

Postage, Packaging & Dispatch

You can place your orders 7 days a week. We generally dispatch the next working day from order but we are unable to dispatch on weekends or bank holidays.

What does it cost?

We offer free postage for orders over £35 to mainland UK which will leave us the next working day in most cases.

For orders under £35 there is a flat charge of £2.99. This service is provided by Royal Mail on a 2nd class service which carries no tracking.

We do offer an upgrade if you need your sweets in a hurry which is either a Royal Mail 1st Class standard service, again with no tracking for just £4.99 or a 24-hour tracked service with a courier for £7.00, up to and inclusive of 30kg in weight. All orders are dispatched the next working day so if you are requiring a next day delivery from day of order please contact us on 07540 956015 to ensure this is possible.

Please note we only currently offer deliveries to the UK (including Scottish Highlands & Northern Ireland) & Southern Ireland.

What are your delivery options?

We use a combination of Royal Mail and Couriers with either standard or express deliveries. You can select your preferred service on checkout.

How long will my parcel take to arrive?

This is dependent on the postal service used. Couriers are usually a 24-hour service.  Royal Mail 1st class normally arrives the next day and 2nd class in 2-3 days.

Returns & Refunds

Customer Satisfaction is very important to us, therefore in the unlikely event that you are unhappy with your purchase please contact us within 7 days, we will aim to resolve any issues.
If the product you receive is in any way damaged, faulty or incorrect, please contact us within 7 days to arrange for a return and refund inclusive of packaging charges.

If you have any further questions please feel free to contact us.

Your business is very much appreciated.